350 Privacy Policy – How We Protect Your Personal Information
Last updated: 1 January 2026
What information do we collect from you?
When you register and use the 350 platform, we collect several categories of information to ensure our services run smoothly and securely. The types of information we collect are as follows:
- Full name as shown on your identification document;
- Date of birth for age verification;
- Email address and mobile number;
- Passwords stored in encrypted form.
- Information related to deposits and withdrawals in MYR (RM);
- Payment methods used, such as DuitNow or bank transfer;
- Your 350 account transaction history.
- Device type, operating system, and browser version;
- IP address and network information;
- Timing and duration of platform usage sessions.
- Session cookies to maintain your login status;
- Preference cookies to save your language and display settings;
- User interaction data such as pages visited and games played.
How does 350 use your information?
The information collected is used to process account registration, verify user identity, handle MYR deposits and withdrawals, and grant access to all games and services available on the 350 platform.
Device data and account activity are used to detect and prevent fraudulent activity, multi-account use, or platform abuse. This protects all legitimate users from security threats.
Your contact information is used to send account-related notifications, relevant promotions, important platform updates, and customer support responses. You can manage your communication preferences in your account settings.
How are cookies used on this platform?
The 350 platform uses cookies to enhance user experience and ensure the platform's technical functions run smoothly. Cookies are small text files stored on your device when you visit our platform.
These cookies are required for the platform's core operations, including maintaining your login session and keeping your account secure. Without them, the platform cannot function properly and you will not be able to access 350's services.
These cookies help us understand how users interact with the platform so we can continually improve the gaming experience. You can manage cookie settings through your browser preferences, though this may affect certain platform features.
Data security and information sharing
How we store and protect your data
350 stores all user personal information on servers protected by strict encryption protocols. Financial data and account information are encrypted using industry-recognised standards, ensuring your information remains inaccessible to unauthorised parties.
We retain your information for as long as your account is active or as needed to provide our services. Following account closure, we may retain certain data as required by applicable laws and regulations, or for the purpose of resolving any disputes that may arise.
Only authorised 350 staff have access to users' personal information, and that access is limited strictly to what their role requires. All staff are bound by strict confidentiality policies.
When is information shared with third parties?
350 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, we may share information in the following circumstances:
- Payment processors that require transaction information to process your MYR deposits and withdrawals;
- Government authorities or law enforcement when required by law or court order;
- Technical service providers that support platform operations, bound by strict confidentiality agreements.
Your rights as a 350 user and how to contact us
Access rights, correction and deletion
As a 350 platform user, you have the following rights regarding your personal data:
- Right to access: You have the right to request a copy of the personal information we hold about you at any time;
- Right to rectification: If any of your information is inaccurate or incomplete, you can update it through your account settings or by contacting support;
- Right to erasure: You may request to close your account and delete your data, subject to legal obligations that require us to retain certain records for a specified period.
To exercise any of these rights, log in to your 350 account and go to the account settings section, or reach out to our support team directly.
Policy updates and how to contact us
350 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When material changes are made, we will notify users via in-platform notifications or their registered email.
Continued use of the platform after a policy update is published constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.
For any queries regarding this Privacy Policy or how we handle your personal data, please contact the 350 support team via live chat on the platform or email us at [email protected]. You may also refer to FAQ us for further information.